This is where you can find all information relevant for booking our four-star-superior hotel in the Ötztal at a glance. If you still have questions about booking with us or want to submit an enquiry, please contact us here. We look forward to assisting you with the booking process and even more to welcoming you to our hotel in Oetz, Ötztal!

  • If you have booked your room with breakfast only, you can add the vitality board to your booking against a fee on site.
  • Single occupancy: The discount for rooms for single use is -30% on the room rate in all categories (per day).
  • Single parents with children:
    • Child up to 12 years: The child pays only the child rate. For the adult person a discount of -30% on the room rate will be charged (per day).
    • Child from 13 years: The full price is charged for the adult person as well as for the child.
  • Pets: Dogs are welcome at our hotel. Advance notification, however, is appreciated. Per dog and day, we charge € 25, excluding food.
  • Visitor’s tax: € 3,50 per person and day, from 01.11.2023 € 4,00 per person and day. Children under 15 are free.
  • Insurance: We recommend all guests to take out a travel cancellation insurance policy. A travel cancellation insurance policy may also be booked via our hotel. Please contact us for more information.
  • Transfer service: We will be happy to pick you up from the Ötztal-Bahnhof train station for free.
    The taxi transfer from Innsbruck Airport costs from € 105 per ride, or from € 210 in total.
  • Specific room bookings: We are committed to fulfil your requests and requirements wherever possible, however we kindly ask for your understanding that it is not always possible to guarantee the availability of specific room types.
  • A deposit of 30% of the total amount has to be paid before arrival: You may pay either by bank transfer to our account with RLB-IBK AG, at IBAN: AT52 3600 0000 0074 5059, BIC: RZTIAT22 (free of expense for the receiver) or via credit card. Please send us a mail with the information to: Please note that we do not accept cheques!
  • Payment: We accept cash, credit card (Visa, Mastercard), or debit card to settle the payment of room bills.
  • Arrival: Your room will be available for you from 3 pm on the day of your arrival. You can use our wellness area free of charge on the day of arrival. Special conditions apply on the day of departure.
  • Departure: We kindly ask you to vacate your room for cleaning no later than 10 am on your day of departure. We take the liberty to charge € 25 per person for the use of the wellness area incl. afternoon buffet on the day of departure. Late check-out incl. room use is possible subject to availability. For this we charge € 50 per person incl. the use of the wellness area and afternoon buffet. Thank you for your understanding!
  • We ask you to let us know at the time of booking if you have any intolerances or if you eat a vegan diet, so that we can spoil you with culinary alternatives!
  • Group bookings: Please contact us for a personalised quote for a group tour. We will be happy to help you organise your group booking.
  • New Year’s Eve bookings: A surcharge of € 50 per person will be incurred for bookings on New Year’s Eve. Children under 15 are free of extra charges.
  • Room amenities: Please be aware that slight variations may occur in the layout and actual furnishing of your room!
  • No liability is accepted for errors, mistakes, or omissions.

Flexible rate:

  • Cancellation free of charge up to 21 days before arrival.
  • Cancellation 21 days to 7 days before arrival is subject to a cancellation fee of 70% of the total price.
  • In case of cancellation 7 days prior to arrival, a cancellation fee of 100% of the total price is payable.

We strongly recommend that you take out travel cancellation and interruption insurance.

Non-refundable Rate:

  • ​A booking of a non-refundable rate cannot be cancelled. A cancellation fee of 100% of the total price is payable.

Click here for the included services.